Legal

Cancellation & Refund Policy

Last updated: 16 April 2026 · Skillinabox Learning Solutions Pvt. Ltd.

7 Days

Full refund window for most programs

5–7 Days

Processing time after approval

No Refund

After 7 days or post kit delivery

Contents

1. Overview 2. Refund Eligibility by Program 3. Non-Refundable Items 4. Cancellation by Skillinabox 5. EMI & Registration Fee 6. How to Request a Refund 7. Refund Timeline 8. Contact

1. Overview

At Skillinabox, we stand behind the quality of our programs. We want every learner to feel confident enrolling. This policy outlines when and how refunds are granted.

If you're unsatisfied with a Skillinabox program, please reach out to us within 7 days of the program start date. We'll do everything we can to resolve your concern — a refund is always the last resort after we've tried to make it right.

All refund requests must be submitted in writing via email or WhatsApp. Verbal requests will not be processed.

2. Refund Eligibility by Program

Program Type	Refund Window	Refund Amount	Condition
Activation Bootcamp (5-day)	Before Day 1	100% refund	Cancellation before program starts
Activation Bootcamp (5-day)	After Day 1	No refund	Program has commenced
Mastery Program (2 months)	Within 7 days of start	100% refund	Less than 2 live sessions attended
Fashion Design Programs	Within 7 days of start	100% refund	Less than 2 live sessions attended
NID Fashion Design Program	Before kit dispatch	100% refund	Kit not yet shipped
NID Fashion Design Program	After kit dispatch	No refund	Kit includes sewing machine + materials
Professional Fashion Design (10 months)	Within 7 days of start	100% refund	Less than 2 live sessions attended

Important: If the kit (sewing machine + materials) for the NID program has already been dispatched to your address, we are unable to process a refund. Please request cancellation before your kit ships.

3. Non-Refundable Items

The following are not eligible for refund under any circumstances:

Registration fees / EMI down payments once the batch has started
Any program fee after the 7-day refund window has passed
Physical kit contents (sewing machine, materials, fabric) once dispatched
Payments made for programs where more than 2 live sessions were attended
Discount amounts or scholarship amounts applied to your enrollment
Payment processing fees charged by Razorpay (typically 2–3% of transaction)
Programs where the certificate has already been issued

4. Cancellation by Skillinabox

In the rare event that Skillinabox cancels a program or batch, you are entitled to:

Full refund — 100% of the amount paid, processed within 7 working days
Or transfer — enroll in the next available batch at no additional cost

If a batch is rescheduled (dates changed, not cancelled), you may request a transfer to an alternate batch or a full refund if the new dates are not suitable for you.

Skillinabox is not responsible for losses arising from batch rescheduling, including but not limited to travel, accommodation, or indirect costs.

5. EMI & Registration Fee

For programs enrolled via the EMI / installment option:

The registration fee (typically ₹3,000) is non-refundable once the batch has started, as it secures your seat in a limited cohort
If you cancel before the batch starts, the registration fee will be refunded in full
Future installments that have not yet been charged will not be collected if you cancel within the eligible window
If you default on installment payments, your LMS access may be suspended and outstanding amounts remain due

6. How to Request a Refund

Email your request

Send an email to prateek@skillinabox.in with subject: "Refund Request – [Your Name] – [Program Name]"

Include your details

Registered phone number, Razorpay Payment ID (from your confirmation email), program name, and reason for refund.

We review within 2 working days

Our team will review your request and confirm eligibility. We may reach out via WhatsApp to understand your concern and attempt resolution.

Refund processed

Approved refunds are initiated to your original payment method within 2 working days of approval.

7. Refund Timeline

Payment Method	Refund Timeline (after approval)
UPI	1–3 working days
Credit / Debit Card	5–7 working days
Net Banking	3–5 working days
Wallet	1–3 working days

Refunds are initiated through Razorpay back to the original payment source. Bank processing times are outside our control. If you do not receive your refund within the above timeframe, please contact us.

Skillinabox does not offer refunds in cash or via alternate payment methods (e.g., if you paid by card, refund goes back to the same card).

8. Contact for Refunds

Submit your refund request to:

📧 prateek@skillinabox.in

💬 WhatsApp: 8448607757

Include: Your name · Phone number · Payment ID · Program name

We respond to all refund requests within 2 working days.